We started using Diamond Dealer Services over 10 years ago and it’s one of the smartest decisions I ever made. Aside from the unrivalled quality of their work, they have helped me to maintain high CSI scores and eliminate the headaches that go along with maintaining a full time detail staff of our own. I find them to be very easy to work with, and they will even provide additional help for me at a moment’s notice. Overall, they have helped me to improve my bottom line. I would highly recommend Diamond Dealer Services to any automotive group, large or small.

I just wanted to take a moment to let you know how pleased we are with Diamond Dealer Services. I have had at least 3 other companies that we have used in the past to out-source our detail department.

I can honestly tell you they were as much work managing as if we had our own employees. As you know the major reason I employ an outside company to handle our detail department is not just because it is less expensive it is because I want my mgmt. team focusing on increasing revenue in their department and not always side tracked with the personnel issues brought on by managing the detail department.

I feel at the end of the day my managers spend more time running their departments and creating more revenue by not having to focus on managing the detail department.