How to Increase CSI Scores with Detailing Services

Diamond Dealer Services employees detailing a car to improve customer satisfaction

Your automotive dealership’s customer satisfaction score (CSI) has far-flung effects. A high CSI score can differentiate your dealership from its rivals, drive sales and revenues, and help you earn bonuses. On the other hand, a low CSI score can cause you to fall behind your competitors, miss out on growth opportunities, and make it nearly […]