How to Increase Customer Retention in Your Dealership’s Service Department

Employee detailing a headlight for an automotive dealership service department

Paying attention to automotive dealership customer retention is the key to unlocking more revenue from your current customer base. Providing your customers with great experiences in the service department distinguishes your dealership from its rivals. But how can you optimize your car dealership’s customer retention rate in the service department? The team at Diamond Dealer […]

How to Increase CSI Scores with Detailing Services

Diamond Dealer Services employees detailing a car to improve customer satisfaction

Your automotive dealership’s customer satisfaction score (CSI) has far-flung effects. A high CSI score can differentiate your dealership from its rivals, drive sales and revenues, and help you earn bonuses. On the other hand, a low CSI score can cause you to fall behind your competitors, miss out on growth opportunities, and make it nearly […]

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Ready to boost your dealership’s profitability with all-inclusive detailing services? Attend a consultation with our team and pocket a $50 Amazon gift card. Let’s navigate the path to higher profits and improved efficiency together.